Same-day RUSH turnaround available

Support Library

Manuals & User Guides

Original manufacturer user guides, quick-reference sheets, and product datasheets for the handsets we repair — 17 free PDFs, searchable below. Maintained for hospitals and IT managers.

Free Downloads

Technical Documentation

Official user guides, quick reference sheets, and product documentation for the equipment we service. View any PDF in your browser or download it.

Avaya & Nortel User Guides

2 docs
We also repair every model listed here — see supported models
Document Brand View / Get
Avaya 6120 / 6140 WLAN Handset User Guide (CS1000)

Avaya user guide for the 6120 and 6140 WLAN handsets on Communication Server 1000 (Release 7.6).

User Guide · PDF
Avaya
Nortel WLAN Handset 6120 / 6140 User Guide

User guide for the Nortel WLAN 6120 and 6140 wireless IP phones — controls, setup, and call operation.

User Guide · PDF
Nortel

Product Overviews, Spec Sheets & White Papers

7 docs
We also repair every model listed here — see supported models
Document Brand View / Get
Spectralink 84-Series Wireless Telephones Product Overview

Product overview for the 84-Series Wi-Fi handsets (8440 / 8441 / 8453) — benefits, features, and specifications.

Product Overview · PDF
Spectralink
Spectralink 84-Series Handsets Product Specifications

Technical specification sheet for the 84-Series WLAN handsets (8440, 8441, 8453).

Spec Sheet · PDF
Spectralink
Spectralink 84-Series Handset Accessories Overview

Datasheet of 84-Series accessories — battery packs, dual/quad/multi chargers, cases, clips, and screen protection.

Product Overview · PDF
Spectralink
Spectralink 8000 Portfolio Solutions Brochure

Brochure for the 8000 Portfolio — 84-Series Wi-Fi handsets and PIVOT 87-Series Android smartphones.

Brochure · PDF
Spectralink
Spectralink 8000 Portfolio — In-Building Voice over Wi-Fi

Overview of the 8000 VoWi-Fi portfolio — 84-Series (8440/8450/8452) and PIVOT 87-Series (8742/8744) plus accessories.

Product Overview · PDF
Spectralink
Spectralink & Cisco Wireless Communication Solutions Overview

Overview of Cisco-certified Spectralink solutions — 7000 (DECT) and 8000 (VoWLAN) handsets and IP-DECT servers.

Product Overview · PDF
Spectralink
White Paper: Ensuring Excellent Voice Quality in a Wi-Fi Workplace

Spectralink white paper on VoWLAN voice-quality challenges and Voice Quality Optimization (VQO) for enterprise Wi-Fi.

White Paper · PDF
Spectralink

These PDFs were produced by Spectralink Corporation, Polycom, Avaya Inc., and Nortel. We host them as a support aid for our hospital and enterprise clients.

Manual didn't solve it?

Send it to our repair center — easy packaging & submission for same-day evaluation. No advanced notice is needed, and there are no complicated RMA forms to fill out.

Quick Reference

Tips & Tricks

Handy keypad shortcuts for single-line and multi-line services on the wireless handsets we support.

Single Line Services

  • Call Forward Activate FCN + 4
  • Call Forward Deactivate FCN + 5
  • Call Transfer FCN + 2
  • Cancel Transfer Press START twice
  • 3-Way Conference FCN + 3
  • Last Number Redial FCN + 6

Multi-Line Services

  • Call Forward Activate FCN + 4
  • Call Forward Deactivate FCN + 5
  • Call Transfer FCN + 2
  • Cancel Transfer FCN + 2 twice
  • 3-Way Conference FCN + 3
  • Cancel Conference FCN + 3 twice
  • Last Number Redial FCN + 6

Need more than a manual?

We repair and sell Spectralink, Polycom, Cisco, and Avaya wireless equipment. Call 888-533-4894 toll-free or email repair@smadny.com.

Fast Turnaround

Request a Repair Quote

Tell us which Spectralink, Polycom, Cisco, or Avaya wireless equipment needs service and we'll get back to you with a fast repair quote.

888-533-4894 is toll-free.

Or use our contact form