Same-day RUSH turnaround available

Polycom DECT Specialists

Polycom KirK Phone Repair & Refurbishment

Get professional component repairs for Polycom KirK and industrial DECT wireless phones. We replace cracked screens, repair damaged charging connectors, and clean battery terminals—backed by our 2-year warranty.

Handsets We Service

Polycom Models

We support a wide array of legacy KirK and current Polycom enterprise DECT phones.

Polycom KirK 3040 / 4020 / 4040

Classic DECT Handsets

Commonly serviced for broken clips, cracked display lenses, and non-responsive select buttons.

Polycom KirK 5020 / 5040 / 6020

Enterprise DECT Handsets

Frequently fixed for battery charging issues, earpiece speaker static, and moisture corrosion.

Polycom 7010 / 7020 / 7040

Rugged Industrial Handsets

Serviced for heavy drops, side volume button wear, and battery latch failure.

Common Faults Fixed

What We Repair

Our team specializes in resolving these common physical and electronic issues.

Display & LCD Failures

Flickering backlighting, vertical lines, or cracked glass. We replace the internal display module.

Battery Contact Repair

Phone powers off unexpectedly or won't register battery presence. We reflow or replace terminal contacts.

Charging Dock Failures

Pins inside the bottom charging connector bend or break. We desolder and replace the charging port.

Microphone & Speaker static

Static during calls or caller cannot hear you. We install fresh speaker capsules and microphones.

Tamper-Proof 2-Year Warranty

Every phone we service is tracked by serial number and protected with a signature warranty sticker. If anything fails, we fix it—no questions asked.

Got Questions?

Polycom Service FAQ

Do you require an RMA form before I send my devices?
No RMA number or approval is required. You can simply go to our Mailing Slip Generator, fill out your details, print the generated form, fold it inside the box, and ship. We will email you the moment your package arrives.
Are there shipping costs for returning repaired phones?
UPS Ground shipping back to your facility is 100% free of charge on all completed repairs. If you require expedited or overnight return shipping, we can coordinate that upon request.
Fast Turnaround

Request a Repair Quote

Tell us which Spectralink, Polycom, Cisco, or Avaya wireless equipment needs service and we'll get back to you with a fast repair quote.

888-533-4894 is toll-free.

Or use our contact form