Contact Us
Fast assistance for hospitals, clinics, and businesses. Fill out our secure form or call us toll-free for immediate service.
Mail-In Repairs
Mailing & Repair Center
As always, feel free to send in any desk phones or wireless headsets for repair and refurbishing. No advanced notice is needed, and there are no complicated RMA forms to fill out.
We will always send a confirmation email upon receiving your package, assign a tracking number, and return your devices via UPS. Ground shipping is always free, and expedited shipping can be arranged upon request.
Smadny Communications, Inc.
310 Busse Hwy #329
Park Ridge, IL 60068
888-533-4894 (Toll-Free)
Hospital & Clinic Expedited Orders
All medical orders received are prioritized with a FREE same-day diagnostics, repair, and turnaround pledge. No extra fees, ever.
Common Questions
Before you send anything in
Do I need an RMA number before sending phones in?
No advanced notice is needed, and there are no complicated RMA forms to fill out. We will always send a confirmation email upon receiving your package, assign a tracking number, and return your devices via UPS.
How does the 2-year warranty work?
Every phone sold or repaired by us is cataloged and protected with a signature tamper-proof sticker. We track each serial number to match the warranty directly to your name. No questions asked.
How our warranty worksIs my handset model supported?
Repair and diagnostic support for Spectralink, Polycom, Cisco, Avaya, Nortel, and Mitel wireless handsets.
See the full supported model listContact Form
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