Same-day RUSH turnaround available

Eco-Friendly Stewardship

Committed to the Environment

How our core service helps keep broken phones in production, extending lifecycles, and maximizing resource efficiency.

Explore Repair Services

Repair, Don't Replace

Green Remanufacturing & Recycling

It’s not always the first thought that comes to mind, but we are an extremely environmentally mindful company! At our core, we provide a service that keeps old, broken, and malfunctioning phones in production for as long as possible.

We go right against the old mantra of “replace, don’t repair,” which causes tons of still-serviceable electronic equipment to end up in landfills. Instead, we rigidly follow the three pillars of environmental recycling:

  • Reduce
  • Reuse
  • Recycle

Our remanufacturing processes prove just how committed to the environment we are, taking that extra step to remain outstanding stewards of the earth.

Eco-Conscious Refurbishing

Protecting the environment while saving you up to 60% compared to buying brand-new manufacturer handsets.

See how the send-in process works

Outstanding Stewards of the Earth

How Our Remanufacturing Process Protects the Planet

Five ways our repair-first approach keeps still-serviceable telecom equipment out of landfills.

  1. Landfill Reduction

    We drastically reduce the absolute volume of specialized telecommunication devices that end up buried in public waste sites.

  2. PCB Salvaging (Printed Circuit Boards)

    PCB production is highly energy-intensive and involves toxic chemical acid-etching. We deploy all our engineering capabilities to repair damaged circuit boards rather than throwing them away.

  3. Component Segregation

    We disassemble, sort, and clean all removed raw metals and plastics. These are carefully delivered to certified industrial waste collection partners for full recycling.

  4. Battery Cell Recycling

    We work with specialized local hazardous solid waste agencies to correctly process spent phone battery chemistries, including heavy metals like Nickel-Cadmium (Ni-Cd), Nickel-Metal Hydride (Ni-MH), and Lithium-Ion (Li-ion).

  5. 100% Green Energy Web Architecture

    Even our newly engineered static server infrastructure runs on server facilities that are backed by 100% renewable wind and solar matching!

  6. UPS Carbon Neutral Partner

    We offset the carbon footprint of every single shipment we send out by shipping exclusively through UPS Carbon Neutral offsets.

    That includes your repair: we return your devices via UPS, and ground shipping is always free.

    About our mail-in repair center Learn more about UPS Carbon Neutral Programs

Repair, don’t replace.

Keep your phones in production and out of the landfill. Call us toll-free at 888-533-4894 or email repair@smadny.com.

Fast Turnaround

Request a Repair Quote

Tell us which Spectralink, Polycom, Cisco, or Avaya wireless equipment needs service and we'll get back to you with a fast repair quote.

888-533-4894 is toll-free.

Or use our contact form